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Welcome to the
BCB - Better Customer Bureau

Providing the resources for businesses and customers to form better, more productive working relationships. Our verification system helps projects succeed by pairing trusted vendors with customers who value a job well done.

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For Businesses

Ensure you have a solid prospect before committing time and resources to a project.

Knowing your clients before hand will allow you relaxation and comfort with each project.  

Review and Process complaints in order to gain power through collective advocacy. 

Become a PREMIUM MEMBER:  go to "For Businesses" tab and click Become a member and then click Premium Membership box.

Become a member today:

  • Pre-Screen potential customers
  • FREE compliment reports
  • FREE complaint reports
  •  Access to legal and financial assistance
  •  Access to exclusive member resources, documents, and forms
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For Consumers



To improve transparency and simplify your business relationships. If you have recieved a complaint from a business, document the report number below and respond. In order to respond to a complaint or verifiy a consumer, you will have to become a member.

It’s free to join and only takes a minute.

Once a member, you'll have the opportunity to:

  • Search our customer database
  • Find and verify your own consumer record
  • View compliments on your consumer record
  • View and respond to open complaints

View & Respond to Open Complaints

If you have received a complaint notification please enter the complaint # below

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Build the right vendor and contractor relationships for your business. The BCB helps construction outfits large and small make the most of every opportunity by providing the information to take the right projects and protect business interests every step of the way.

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Give your rentals a solid foundation with trustworthy tenants, and service workers. Protect your properties against problem renters and repairs with exclusive resources from the BCB. Our premium accounts connect you with the professional and legal tools to keep your investments earning for you.

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Keep your business growing with quality customer relationships through the Better Customer Bureau. Never break ground on a new project before knowing who you’re dealing with. Our verification process gives you the edge to make the smart commitments that help businesses flourish.

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